Purchase Terms of Agreement

The purchase of digital products, including crochet patterns and PDF downloads, from www.craftyo.com is subject to the following terms and conditions. Customers are advised to review these terms carefully before making any purchase.

Payment Policy

All transactions for digital products are processed through secure payment gateways that use SSL encryption. These payment gateways are safe for using various types of credit and debit cards, and your payment details are not stored during this process.

No Refund Policy

Due to the nature of digital products, all sales are final. Once a digital product has been purchased and downloaded, it is considered “used,” and therefore:

• No refunds will be issued for any reason.
• No exchanges are possible.

This strict no-refund policy applies to all digital products purchased from www.craftyo.com.

Delivery of Digital Products

Upon completing your purchase, you should receive an email with download instructions for your digital product(s). If you do not receive this email within 24 hours of your purchase:

1. Check your spam or junk mail folder.
2. If you still can’t find it, please contact us at [email protected] with your order number and transaction details.

We will ensure you receive access to your purchased digital products as soon as possible.

Acceptance of Terms

By placing an order on www.craftyo.com, you acknowledge that you have read, understood, and agree to be bound by this refund policy and our terms of service.

Amendments to Policy

Craftyo reserves the right to amend any information, including but not limited to prices, product offerings, and these terms, without prior notice.

Contact Information

If you have any questions about this policy or your purchase, please contact us at [email protected].

Note: This policy applies only to products purchased directly from www.craftyo.com. If you purchased a Craftyo product from another retailer, please refer to their refund policy.